{"id":971,"date":"2024-03-18T11:29:18","date_gmt":"2024-03-18T11:29:18","guid":{"rendered":"https:\/\/fr.theweddingcarhirepeople.com\/?page_id=971"},"modified":"2025-10-21T18:43:41","modified_gmt":"2025-10-21T18:43:41","slug":"vehicle-owners-help-centre","status":"publish","type":"page","link":"https:\/\/fr.theweddingcarhirepeople.com\/en\/vehicle-owners-help-centre\/","title":{"rendered":"Vehicle Owners Help Centre"},"content":{"rendered":"\n<!-- Font Awesome for icons -->\n<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.0\/css\/all.min.css\" \/>\n\n<style>\n  .help-section {\n    font-family: 'Segoe UI', sans-serif;\n    color: #333;\n    max-width: 1100px;\n    margin: 0 auto;\n    padding: 20px;\n  }\n\n  .help-section h2,\n  .help-section h3 {\n    text-align: center;\n    color: #34465a;\n    margin-top: 2.5rem;\n  }\n\n  .info-grid {\n    display: grid;\n    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));\n    gap: 20px;\n    margin-top: 1.5rem;\n  }\n\n  .info-box {\n    border-radius: 10px;\n    padding: 1.5rem;\n    text-align: center;\n    text-decoration: none;\n    color: inherit;\n    transition: all 0.25s ease;\n    border: 2px solid transparent;\n    display: block;\n  }\n\n  .info-box:hover {\n    transform: translateY(-2px);\n    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.08);\n  }\n\n  .info-box.internal {\n    background: #fffdf5;\n    border-color: #d2b744;\n  }\n\n  .info-box.internal:hover {\n    background: #fefae2;\n  }\n\n  .info-box.iq {\n    background: #f1f5f5;\n    color: #2b2b2b;\n    border-color: darkslategray;\n  }\n\n  .info-box.iq:hover {\n    background: #e4ebeb;\n  }\n\n  .info-box.stripe {\n    background: #edeaff;\n    border-color: #625afa;\n    color: #2c267d;\n  }\n\n  .info-box.stripe:hover {\n    background: #dfd9ff;\n  }\n\n  .info-box h4 {\n    margin-top: 0.5rem;\n    color: inherit;\n  }\n\n  .info-box p {\n    font-size: 0.95rem;\n    margin-bottom: 0;\n  }\n\n  .info-box i {\n    margin-bottom: 10px;\n  }\n\n  .contact-box {\n    background: #f9f9f9;\n    border: 2px solid #d2b744;\n    border-radius: 10px;\n    padding: 2rem;\n    margin-top: 2rem;\n    box-sizing: border-box;\n  }\n\n  .contact-box h2 {\n    text-align: center;\n    margin-top: 0;\n    color: #34465a;\n  }\n\n  .contact-box p {\n    margin: 0 0 1rem 0;\n    padding: 0;\n  }\n\n  .contact-box ul {\n    list-style-type: none;\n    margin: 0 0 1rem 0;\n    padding: 0;\n  }\n\n  .contact-box ul li {\n    margin: 0.5rem 0;\n    font-size: 1rem;\n    line-height: 1.5;\n  }\n\n  .contact-box a {\n    color: #34465a;\n    text-decoration: underline;\n    word-break: break-word;\n    overflow-wrap: anywhere;\n  }\n\n  .contact-box * {\n    margin-left: 0;\n    padding-left: 0;\n  }\n\n  @media (max-width: 480px) {\n    .info-box {\n      padding: 1.2rem;\n    }\n\n    .contact-box {\n      padding: 1.5rem;\n    }\n  }\n\n  .help-section a {\n    transition: color 0.3s ease;\n  }\n\n  .help-section a:hover {\n    color: #000 !important;\n  }\n<\/style>\n\n<section class=\"help-section\" itemscope itemtype=\"https:\/\/schema.org\/WebPage\">\n  <p itemprop=\"description\">\n    Welcome to the <strong>Vehicle Owner Help Section<\/strong> of The Wedding Car Hire People \u2014 the UK\u2019s leading wedding car booking platform.\n    Whether you&#8217;re new or established, this resource hub helps you list vehicles, manage bookings, meet quality standards, and grow your earnings.\n  <\/p>\n\n  <h2>Get the Support You Need<\/h2>\n\n  <div class=\"info-grid\">\n    <a class=\"info-box internal\" href=\"\/vehicle-owner-blog\/\">\n      <i class=\"fa-solid fa-road fa-2x\"><\/i>\n      <h4>Starting a Wedding Car Business<\/h4>\n      <p>Launch successfully with setup tips, compliance advice, and marketing strategies tailored for weddings.<\/p>\n    <\/a>\n\n    <a class=\"info-box internal\" href=\"\/join-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-handshake fa-2x\"><\/i>\n      <h4>Thinking About Joining?<\/h4>\n      <p>Learn how our platform works, the benefits of joining, and how we help you grow your bookings.<\/p>\n    <\/a>\n\n    <a class=\"info-box internal\" href=\"\/vehicle-owner-faqs\/\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-circle-question fa-2x\"><\/i>\n      <h4>Vehicle Owner FAQs<\/h4>\n      <p>Got questions? Browse our full FAQ guide for suppliers covering bookings, payments, profiles, and more.<\/p>\n    <\/a>\n\n    <a class=\"info-box internal\" href=\"\/vehicle-owner-registration\/\">\n      <i class=\"fa-solid fa-id-card fa-2x\"><\/i>\n      <h4>Register as a Vehicle Owner<\/h4>\n      <p>New to the platform? Submit your business details to get started with us.<\/p>\n    <\/a>\n\n<a class=\"info-box internal\" href=\"\/vehicle-registration-form\/\">\n  <i class=\"fa-solid fa-car-side fa-2x\"><\/i>\n  <h4>Add a New Vehicle<\/h4>\n  <p>Upload details, photos, and pricing for your latest addition to your wedding fleet.<\/p>\n<\/a>\n\n<a class=\"info-box internal\" href=\"\/country-specific-licensing\/\">\n  <i class=\"fa-solid fa-clipboard-check fa-2x\"><\/i>\n  <h4>Licensing &#038; Requirements<\/h4>\n  <p>View licensing and insurance rules in your country \u2014 including chauffeur permits, vehicle compliance and insurance.<\/p>\n<\/a>\n\n    <a class=\"info-box iq\" href=\"https:\/\/www.instant-quote.co\/software\/admin\/default.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-gauge-high fa-2x\"><\/i>\n      <h4>Instant Quote Dashboard<\/h4>\n      <p>Manage your quotes, update pricing, and respond to enquiries in real time.<\/p>\n    <\/a>\n\n    <a class=\"info-box stripe\" href=\"https:\/\/dashboard.stripe.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-brands fa-stripe fa-2x\"><\/i>\n      <h4>Stripe Dashboard<\/h4>\n      <p>Track payouts, review payments, and manage your Stripe-connected account settings.<\/p>\n    <\/a>\n\n<a class=\"info-box internal\" href=\"\/vehicle-owner-payment-process\/\">\n  <i class=\"fa-solid fa-money-bill-trend-up fa-2x\"><\/i>\n  <h4>How Payments Work<\/h4>\n  <p>Understand the payment process and how reservation fees and balances are handled.<\/p>\n<\/a>\n\n    <a class=\"info-box internal\" href=\"\/terms-conditions\/\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-file-contract fa-2x\"><\/i>\n      <h4>Terms &#038; Conditions<\/h4>\n      <p>Review the full terms governing your participation and customer interactions on our platform.<\/p>\n    <\/a>\n\n<a class=\"info-box internal\" href=\"\/vehicle-owner-code-of-conduct\/\">\n  <i class=\"fa-solid fa-scale-balanced fa-2x\"><\/i>\n  <h4>Code of Conduct<\/h4>\n  <p>Understand the professional standards expected of all vehicle owners using our platform.<\/p>\n<\/a>\n  <\/div>\n\n  <h3>Account Management Tools<\/h3>\n  <div class=\"info-grid\">\n    <a class=\"info-box iq\" href=\"https:\/\/www.instant-quote.co\/software\/admin\/datedisplay.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-calendar-check fa-2x\"><\/i>\n      <h4>Update Availability<\/h4>\n      <p>Keep your calendar up to date so couples can see when you\u2019re free.<\/p>\n    <\/a>\n\n    <a class=\"info-box iq\" href=\"https:\/\/www.instant-quote.co\/software\/admin\/offers.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-tags fa-2x\"><\/i>\n      <h4>Offer a Better Price<\/h4>\n      <p>Submit a better quote to win more bookings from interested couples.<\/p>\n    <\/a>\n\n    <a class=\"info-box iq\" href=\"https:\/\/www.instant-quote.co\/software\/admin\/CustomerReviews.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-star fa-2x\"><\/i>\n      <h4>Manage Reviews<\/h4>\n      <p>View and respond to customer reviews to boost credibility and trust.<\/p>\n    <\/a>\n  <\/div>\n\n  <h3>Booking Management<\/h3>\n  <div class=\"info-grid\">\n    <a class=\"info-box iq\" href=\"https:\/\/www.instant-quote.co\/software\/admin\/bookings_recency.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-calendar-day fa-2x\"><\/i>\n      <h4>Recent Bookings<\/h4>\n      <p>See what\u2019s come in recently so you can plan ahead and follow up.<\/p>\n    <\/a>\n\n    <a class=\"info-box iq\" href=\"https:\/\/www.instant-quote.co\/software\/admin\/futurebookings.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-calendar-week fa-2x\"><\/i>\n      <h4>Future Bookings<\/h4>\n      <p>Review your upcoming calendar and ensure everything is on track.<\/p>\n    <\/a>\n\n    <a class=\"info-box iq\" href=\"https:\/\/www.instant-quote.co\/software\/admin\/bookingsearch.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-search fa-2x\"><\/i>\n      <h4>Find a Booking<\/h4>\n      <p>Search for customer names, dates, or reference numbers.<\/p>\n    <\/a>\n  <\/div>\n\n  <h3>Payments (via Stripe)<\/h3>\n  <div class=\"info-grid\">\n    <a class=\"info-box stripe\" href=\"https:\/\/dashboard.stripe.com\/payments\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-credit-card fa-2x\"><\/i>\n      <h4>View Payments<\/h4>\n      <p>Access and verify transactions received through the platform.<\/p>\n    <\/a>\n\n    <a class=\"info-box stripe\" href=\"https:\/\/dashboard.stripe.com\/balance\/overview\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-wallet fa-2x\"><\/i>\n      <h4>Check Your Balance<\/h4>\n      <p>Track incoming earnings and pending payouts from Stripe.<\/p>\n    <\/a>\n\n    <a class=\"info-box stripe\" href=\"https:\/\/dashboard.stripe.com\/payouts\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-money-check-dollar fa-2x\"><\/i>\n      <h4>View Payouts<\/h4>\n      <p>See when you\u2019re getting paid and review your history.<\/p>\n    <\/a>\n\n    <a class=\"info-box stripe\" href=\"https:\/\/support.stripe.com\/questions\/contact-stripe-support\" target=\"_blank\" rel=\"noreferrer noopener\">\n      <i class=\"fa-solid fa-headset fa-2x\"><\/i>\n      <h4>Stripe Support<\/h4>\n      <p>Need help with your Stripe account? Reach their support team directly.<\/p>\n    <\/a>\n  <\/div>\n\n<div class=\"contact-box\" itemscope itemtype=\"https:\/\/schema.org\/ContactPage\">\n  <h2>Contact Us<\/h2>\n  <p>We\u2019re available during the following hours:<\/p>\n  <ul>\n    <li><strong id=\"contact-opening-times\">Mon\u2013Sat: 9:00am \u2013 5:00pm GMT<\/strong><\/li>\n  <\/ul>\n  <ul>\n    <li><strong>Phone:<\/strong> <a class=\"twchp-phone\" href=\"tel:+448009550115\">+44 800 955 0115<\/a><\/li>\n    <li><strong>Email:<\/strong> <a id=\"contact-email\" href=\"mailto:support@theweddingcarhirepeople.com\" itemprop=\"email\">support@theweddingcarhirepeople.com<\/a><\/li>\n    <li><strong>WhatsApp:<\/strong> Through your dedicated group chat<\/li>\n  <\/ul>\n  <p>Or use the form below:<\/p>\n  <div class=\"contactform\">\n\t\t\t<form id=\"IQform\" action=\"javascript:IQvalidate();\">\n\t\t\t<input type=\"hidden\" value=\"3811\" name =\"quotehost\" \/><p><label> Your Name<br \/>\n    <span>\n\t<input class=\"customername\" type=\"text\" name=\"name\" maxlength=\"100\" required \/>\n\t<\/span> \n\t<span class=\"fieldrequired\">*<\/span>\n\t<\/label>\n<\/p>\n\n<p><label> Your Email<br \/>\n    <span>\n\t<input class=\"customeremail\" type=\"email\" name=\"email\"  maxlength=\"256\" required >\n\t<\/span>\n\t<span class=\"fieldrequired\">*<\/span> \n\t<\/label>\n<\/p>\n\n<p><label> Your Telephone<br \/>\n    <span>\n\t<input class=\"customername\" type=\"text\" name=\"telephone\"  maxlength=\"30\" required >\n\t<\/span>\n\t<span class=\"fieldrequired\">*<\/span> \n\t<\/label>\n<\/p>\n\n<p><label> Subject \/ Reference Number\n\t<span class=\"fieldrequired\" style=\"float:right\">*<\/span><br \/>\n    <span>\n\t<input class=\"subject\" type=\"text\" name=\"subject\" maxlength=\"256\" required \/>\n\t<\/span>\n\t<\/label>\n<\/p>\n\n<p><label> Your Message\n\n\t<span class=\"fieldrequired\" style=\"float:right\">*<\/span><br \/>\n\t<span>\n\t<textarea class=\"message\" maxlength=\"1000\" name=\"message\" cols=\"40\" rows=\"7\" required ><\/textarea>\n\t<\/span>\n\n\t<\/label>\n<\/p>\n<div id=\"IQspinner\" class=\"IQspinner\">\n\t<div class=\"spincontainer\">\n\t\t<div class=\"loader\" ><\/div>\n\t<\/div>\n<\/div>\n<p>\n\t<button type=\"submit\" id=\"IQcontactbtn\" class=\"IQsubmit\">Send Message<\/button>\n<\/p>\n\t<input type=\"hidden\" name=\"source\" value=\"webform\" \/>\n<\/form>\n<\/div>\n<div id=\"confirmdiv\"><h1>Thank you for your enquiry.<\/h1><p>We will get back to you as soon as possible<p><\/div>\n<div id=\"errordiv\"><h1>There has been an error.<\/h1><p>Please try again in a few minutes.<p><p id=\"failuremessage\">Unknown Error<\/p><\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the Vehicle Owner Help Section of The Wedding Car Hire People \u2014 the UK\u2019s leading wedding car booking platform. Whether you&#8217;re new or established, this resource hub helps you list vehicles, manage bookings, meet quality standards, and grow your earnings. Get the Support You Need Starting a Wedding Car Business Launch successfully with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_iqpageproperties":{"pagetype":"","latlong":"0,0","latitude":"","longitude":"","country":"","county":"","town":"","product":"","service":"","host":"","postcode":"","wikipedia":"","wikidata":"","website":"","language":"","iqassetgroup":"","showroomid":"","state":"","state_name":""},"footnotes":""},"class_list":["post-971","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fr.theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/pages\/971","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fr.theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fr.theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fr.theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fr.theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/comments?post=971"}],"version-history":[{"count":0,"href":"https:\/\/fr.theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/pages\/971\/revisions"}],"wp:attachment":[{"href":"https:\/\/fr.theweddingcarhirepeople.com\/en\/wp-json\/wp\/v2\/media?parent=971"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}